Payment & Shipping

Delivery, Shipping, Payment

Delivery

Goods are delivered by mail exclusively to the postal address specified by the customer in the order. Delivery is subject to the proviso that Ampelpublishing itself is supplied correctly and on time by the publishers. In the case of goods from suppliers, delivery will be made after receipt of the goods by Ampelpublishing. Delivery is made at the expense and risk of the customer from the time of delivery to the customer. Delivery will be made within 5 working days, unless otherwise stated in the product description. However, possible additions to the product will generally not be delivered before Ampelpublishing has received the payment.

When ordering downloads, they will be made available in the "My Customer Account" area of the respective online store. Ordered downloads are usually provided immediately after payment of the price. Ampelpublishing provides the download of the digital product for 28 days. The number of downloads can be limited. Paid downloads are limited to 5 downloads.

In case of delivery disruptions due to force majeure (including strikes and lockouts), the performance obligations of the customer and Ampelpublishing are suspended for the time of the delivery disruption. The delivery of possible extras will be carried out as long as stocks last. Ampelpublishing reserves the right to make a substitute delivery of equal value.


Shipping

When ordering goods, Ampelpublishing charges for physical shipping depending on the selected shipping method, the recipient's location and the weight of the goods. Any additional taxes and customs duties are always to be paid by the customer.

Prices postage/shipping as of 1.8.2023
 

small or bigger	German	EU Zone 1	CH+GB Zone 2	Rest Europe 3	RU Zone 4	U.S. Zone 5	Rest World 6
Goods	brutto	brutto	brutto	brutto	brutto	brutto	brutto
bis 0.5 kg	2,00 €	4,50 €	5,00 €	6,00 €	no	7,00 €	8,00 €
bis 1kg	2,50 €				longer
bis 2kg	5,50 €	7,00 €	10,00 €	15,00 €	delivery	15,00 €	15,00 €
bis 5 kg	7,50 €	17,00 €	28,00 €	33,00 €	to	50,00 €	50,00 €
bis 10 kg	11,00 €	23,00 €	39,00 €	42,00 €	Russia	75,00 €	75,00 €
bis 20 kg		35,00 €	55,00 €	59,00 €	We are	150,00 €	150,00 €
bis 31,5 kg	22,00 €	49,00 €	69,00 €	70,00 €	Sorry	220,00 €	220,00 €

Payment methods

The following payment methods are currently available in our store:

Payment method single book digital content bookstore

Payment method	single book	downloadeble content	Stores
Invoice	✔	X	✔
SEPA	X	X	X
Credit Card	✔	✔	✔
Paypal	✔	✔	X

As a rule, you will receive the invoice by e-mail promptly after delivery of the first issue. You will be informed separately by e-mail about the delivery of the first issue. The payment term is 30 days.

Payment by SEPA direct debit

By placing your order, you grant us a SEPA direct debit mandate. We will inform you about the date of the account debit with the invoice (so-called prenotification). With the submission of the SEPA direct debit mandate, we request our bank to initiate the payment transaction. The payment transaction will be carried out automatically and your account will be debited.

Payment by credit card

We will inform you about the date of the credit card charge with the invoice.