The delivery of goods is carried out by mail exclusively to the postal address indicated by the customer in the order. The delivery is subject to the reservation that Ampelpublishing itself is supplied correctly and in time by the publishers. In the case of goods from suppliers, delivery is made after receipt of the goods by Ampelpublishing. The delivery takes place at the expense and risk of the customer from the time of delivery to him. The delivery is carried out within 5 working days, unless otherwise stated in the product description. However, possible additions to the product will generally not be delivered before Ampelpublishing has received payment.
When ordering downloads, they are made available in the "My customer account" area of the respective online shop. Ordered downloads are usually made available immediately after payment of the price. Ampelpublishing provides the download of the digital product for 28 days. The number of downloads can be limited. Chargeable downloads are limited to 5 downloads.